Everyone was very helpful at this location. It was clean and organized. I wasn't sure if my bearded dragon could eat large crickets yet and since he was with me, the store clerk just fed him one and told me he was indeed ready. I will stop by when in the area again
‼️READ FULL REVIEW‼️ I generally like this store. It’s clean, most of the workers are very nice, and they’re generally in stock of everything I need. There is an issue though. Thankfully it wasn’t a big one for me as an experienced rat owner, but it would be a HUGE one for most other people. ‼️WARNING TO ANYBODY WANTING RODENTS‼️ We purchased a lovely little 3 month old fancy rat from this store. She is sweet and becoming more socialised every day, but huge problem! They say that this is an “all female” PetSmart, but something is definitely wrong, as our rat we bought a week ago just gave birth to 6 babies! We do not own any male rats. She got pregnant before she came to us and she’s now handling babies when she’s just a baby herself. Babies are cute, but they’re a LOT of work and responsibility to take care of, and I just wish that this store and/or their breeders took more precautions than were actually taken. Be careful. You very well might become an unexpected grandparent to a bunch of new babies. Another important note, she has a chronic respiratory issue because of the care that she received at either the store or the breeders. Be careful. I would suggest that you buy from a responsible breeder opposed to this store or possibly any other pet store like PetSmart or PetCo, etc etc. It’s safer. Much safer. Take the right precautions for YOUR family.
This petsmart is quite large and offers a high range of products, it has a veterinary clinic and dog grooming with very good prices.
Good they had like 10 option for turtle food, the only thing we didn't find was the turtle which is understood as turtles carry ( salmonella) with them. But good stuff.
The woman who was working the register was very nice and patient, but there was no one else to be found in the store as far as staffing. There was a manager who was helping the grooming salon people, giving them their paychecks, bit when she kept looking at the long line, she didn't try to interject herself or anyone else to help the other staff of the customers out. Two stars on poor customer service alone.
